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This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on Samsung Tizen 7.0 devices.

Before You Start

Supported Samsung Tizen 7.0 Devices

The following Samsung Tizen 7.0 device is supported:
  • Tizen 7.0
Ensure your PADS4 Server is installed and configured before proceeding.

Minimum Requirements

PADS4 Server Version: 2023.1.1 or later
Firmware Version: 1030.x or later
Ensure your device firmware meets the minimum requirements before proceeding with installation.

First-Time Setup

When you turn on the Samsung Tizen 7.0 for the first time, a configuration wizard will start. If the configuration wizard does not start, perform a factory reset before continuing.

Performing a Factory Reset

1

Step One

Turn the screen off.
2

Step Two

On the remote control, press:
Mute + 1 + 8 + 2 + ON
3

Step Three

Navigate to Option → Select Factory Reset.
The device will restart and display the welcome screen.

Uninstalling an App (If Required)

If you cannot access the device menu, uninstall the existing app first.
1

Step One

Open Home Menu.
2

Step Two

Navigate to URL Launcher Settings.
3

Step Three

Select Uninstall.
4

Step Four

Confirm the uninstallation.

Installing PADS4 Viewer

Step 1: Run the Setup Wizard

1

Step One

Select Language and press Next.
2

Step Two

Select Manual Setup and press Next.
3

Step Three

Choose Landscape as the display orientation.
4

Step Four

Under Player Selection, select Custom App.
Specify your PADS4 Server URL:
Replace <server> with the IP address or domain name of your PADS4 Server.
Ensure “PADS4” is in CAPITAL letters, or the connection will fail due to case sensitivity.
1

Step Five

Select Skip for RM Server (if not used).
2

Step Six

Disable Auto Power Off.
3

Step Seven

Set the current time.
4

Step Eight

(Optional) Set a PIN (default is 000000).
5

Step Nine

Complete the Setup Wizard.
To launch the viewer manually:
  • Open Home Menu → Select Custom App.
  • If the setup wizard does not start automatically, switch to HDMI, then press Menu on the remote control and navigate to System → Setup.
Once configured, the PADS4 HTML5 Viewer will download and start automatically.

Checking Device Firmware

Ensure your Samsung Tizen 7.0 firmware is up to date before running PADS4.
1

Step One

Power on the screen and press Home on the remote control.
2

Step Two

Open SettingsAll Settings.
3

Step Three

Navigate to SupportSoftware Update.
4

Step Four

Verify that the Software Version is 1030.x or later.

Updating Firmware

1

Step One

Insert a USB Stick with the latest firmware.
2

Step Two

Press Menu on the remote control.
3

Step Three

Navigate to SupportSoftware Update.
4

Step Four

Select Update Now and follow the on-screen instructions.

Adjusting PADS4 Viewer Settings

To access viewer settings: Hold the left mouse button or touch the screen for 3 seconds.

Enabling 4K Video Mode

Enable Ultra HD/4K via PADS4 CTRL Center:
1

Step One

Open PADS4 CTRL Center and log in.
2

Step Two

Go to Viewers → Select your Samsung Tizen Viewer.
3

Step Three

Click the 3-dot menu → Select View Details.
4

Step Four

Click the Settings Cogwheel to open Screen Settings.
5

Step Five

Open the Style Tab and enable Ultra HD/4K Mode.
You can play only ONE 4K video per page.

Supported Features

General Features

Device Features

Video & Content Support

Device Management