This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on ChromeOS devices.


1. Preparing the Device

During setup, you will need to configure the PADS4 Server location. It is recommended to complete the installation of the PADS4 Server first before configuring your ChromeOS device.

The minimum PADS4 Foundation version required for ChromeOS is 2024.1.

1.1 Prerequisites

Before using PADS4 on ChromeOS, ensure the following conditions are met:

  1. You are familiar with ChromeOS and device management in the Google Admin Console.
  2. The Google Management Platform is cloud-based, requiring internet access for viewers.
  3. The ChromeOS version is 120 or newer.
  4. The device is connected to a network with internet access.
  5. You have created one or more Organizational Units (OU) for PADS4 Viewers.
  6. The device is provisioned in the Google Admin Console.
  7. You have purchased a Chrome Enterprise or Kiosk & Signage Upgrade license.
  8. The device has been assigned a Chrome Enterprise or Kiosk & Signage Upgrade license.

2. Adding PADS4 as an Application

To install PADS4 on ChromeOS, follow these steps to add PADS4 as an App in the Google Admin Console:

1

Step One

Open the Google Admin Console and log in.

2

Step Two

Navigate to: Devices → Chrome → Apps & Extensions.

3

Step Three

Go to Kiosks.

4

Step Four

Select the appropriate Organizational Unit.

5

Step Five

Click the plus (+) sign to add an application.

6

Step Six

Select “Add by URL”.

7

Step Seven

Specify the following URL:

http://[PADS4server]/PADS4/apps/Viewer/
If your PADS4 Server operates under a domain, replace "PADS4" with your domain name.
8

Step Eight

Click Save.

9

Step Nine

Under the Organizational Unit, select PADS4 as the Auto-launch App.

10

Step Ten

PADS4 Viewer will now start automatically as the default application for devices in this Organizational Unit.


3. Configuring ChromeOS Device Settings for PADS4

3.1 Adjusting Idle Settings

To prevent ChromeOS from dimming or turning off the display, follow these steps:

1

Step One

Open the Google Admin Console and log in.

2

Step Two

Navigate to: Devices → Chrome → Settings.

3

Step Three

Select the Organizational Unit for PADS4 Devices.

4

Step Four

Go to Device Settings.

5

Step Five

Scroll to AC Kiosk Power Settings.

6

Step Six

Enter 0 for Screen Dim Timeout (minutes).

7

Step Seven

Enter 0 for Screen Off Timeout (minutes).

8

Step Eight

Click Save.


3.2 Moving the Device to the Organizational Unit

To ensure PADS4 Viewer starts automatically upon device startup:

1

Step One

Open the Google Admin Console and log in.

2

Step Two

Navigate to: Devices → Chrome → Devices.

3

Step Three

Select all devices that should run PADS4 Viewer.

4

Step Four

Click Move.

5

Step Five

Select the Organizational Unit with PADS4 set as the Auto-launch App.

6

Step Six

Reboot the devices.

7

Step Seven

The devices will restart, and PADS4 Viewer will launch automatically.


3.3 Renaming the PADS4 Viewer

Once connected to the PADS4 Server, the server assigns a temporary viewer name such as:

Chrome0001

To rename the viewer, use PADS4 CTRL Center.


4. Updating PADS4 Viewer

After initial installation, PADS4 Viewer will automatically update when the PADS4 Server is updated.


5. Device Capabilities and Supported Features

General Features

FeatureDescription
Automatic Updates – PADS4 Viewer updates when the PADS4 Server is updated.
Offline Mode – The device continues playing scheduled presentations for 7 days if offline.
ChromeOS requires a network connection to start PADS4 Viewer.

Device Capabilities

FeatureDescription
Portrait Mode – Device auto-rotates.
4K UHD Support
Transfer Protocols – HTTP, HTTPS
Turn Off Display – Display turns off when no presentation is scheduled.
Cluster Viewer – Supported
Volume Level Control – Set max volume at the device level.

Elements Supported

FeatureDescription
Video Element – Up to 4 Full HD videos per page.
Video Rotation, Seamless Videos, Reflection, Skew, Flip – Supported.
Streaming Video – Not supported.
Images (JPG, PNG, BMP, GIF), Text, Tables, Shapes, Scrolling Text, Interactive Buttons
PowerPoint Element – Requires Microsoft PowerPoint installed on the PADS4 Server.
PDF Element – Requires Xpert License.

Device Management

FeatureDescription
Remote Device Management via PADS4 CTRL Center
Connection State Monitoring & Alerts
Reboot, Shutdown, Wake-on-LAN – Not supported.
Restart Viewer, Retrieve Logs, Install Fonts, Proof of Play Tracking

Important Notes

Content File Integrity – The PADS4 Content Library verifies file integrity using MD5 checksum during synchronization.
Proof of Play Limitations – A maximum of 50,000 records can be stored locally. Older records will be removed once the limit is reached.