This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on Crestron TSS-1070-B-S devices.

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1. First-Time Use

During installation, you will need to configure the PADS4 Server location. It is recommended to complete the installation of the PADS4 Server first before configuring the Crestron device.

The minimum PADS4 Server version required to run PADS4 on Crestron is PADS4 Foundation 2022.3.

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1.1 Resetting the Device

If the device was previously used, a factory reset is recommended to clear storage and prevent interference with the PADS4 Viewer software.

1

Step One

Log in to the web configuration interface of the Crestron device.

2

Step Two

Click the arrow button next to the Action button at the top-right of the screen.

3

Step Three

Select Restore.

4

Step Four

Click Yes in the confirmation dialog.

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1.2 Updating Firmware

PADS4 is included with the Crestron firmware and cannot be installed separately.

The minimum firmware version that includes PADS4 is 2.003.1011.

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2. Installing PADS4 Viewer

Follow the instructions below to run PADS4 Viewer on Crestron.

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2.1 Set Crestron Application Mode to PADS4

PADS4 is included in the Crestron firmware and can be installed by selecting PADS4 as the Application Mode in the web configuration interface.

1

Step One

Log in to the web configuration interface of the Crestron device.

2

Step Two

Click the Settings tab.

3

Step Three

Select Applications.

4

Step Four

Select PADS4 from the Application Mode dropdown.

5

Step Five

Click “Save Changes” at the top-right of the web interface.

6

Step Six

Click “Yes, Reboot Now” in the confirmation dialog.

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2.2 Connecting to PADS4 Server

After installation, PADS4 Viewer must be connected to the PADS4 Server.

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PADS4 Server Address Format

protocol://host:port/hostpath/
  • Protocol: Use HTTP or HTTPS, depending on whether a valid SSL certificate is used.
  • Host: The DNS name or IP address of the PADS4 Server.
  • Port: Optional – if non-default HTTP/HTTPS ports are used, specify the port number.
  • Host Path: Configured in PADS4 System Management (default: PADS4).

Example:

http://localhost/pads4

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Connection Steps

1

Step One

Enter the PADS4 Server Location.

2

Step Two

(Optional) Specify a Viewer Name. If left blank, the PADS4 Server will generate one.

3

Step Three

Press the Start button.

4

Step Four

Grant permission to permanently store content on the device when prompted.

5

Step Five

If the Android System WebView is outdated, it will be automatically updated.

6

Step Six

PADS4 Viewer will be downloaded. Wait for installation to complete, and the Viewer will start automatically.

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2.3 Adjust PADS4 Viewer Settings

To adjust PADS4 Viewer settings directly on the Crestron display:

  • Hold down the left mouse button or touch the screen for 3 seconds to open the Options Screen.
  • To return to the PADS4 app, press the Launcher Settings button.

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3. Configuring the Crestron Occupancy Sensor

PADS4 supports the Crestron occupancy sensor. Follow the steps below to pair the sensor and register it in PADS4 Workspace.

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3.1 Pairing the Occupancy Sensor with the Screen

1

Step One

Log in to the web configuration interface of the Crestron screen.

2

Step Two

Click the Settings tab.

3

Step Three

Open Device Pairing.

4

Step Four

Select POE Occupancy Sensor in the Device Model dropdown.

5

Step Five

Enter the IP address or FQDN of the sensor.

6

Step Six

Click Save Changes at the top-right of the web interface.

7

Step Seven

After saving, the Pairing Status should change to Online.

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3.2 Finding the Occupancy Sensor in PADS4 Workspace

After pairing, the sensor will be visible in PADS4 Workspace Admin.

1

Step One

Log in to PADS4 Workspace Admin.

2

Step Two

Click Occupancy Sensors.

3

Step Three

Click the Sensors tab.

4

Step Four

The sensor will be listed in the table.

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4. Supported Features & Limitations

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General Features

FeatureDescription
✅Portrait Mode – Supported.
✅HTTP/HTTPS – Supported.
✅Offline Content Library Storage – Cached locally.
❌Block Remote Control – Not supported.
✅Remote Management via PADS4 CTRL Center & PADS4 Agent

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Content & Playback

FeatureDescription
✅Supports JPG, PNG, BMP, GIF, Text, Shapes, Tables, Interactive Buttons
✅Single Video Playback
❌Streaming Video – Not supported.
✅Content from PADS4 Content Library & URL
✅Web Element – Usage of interactive Address Bar not supported.

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Device Management

FeatureDescription
✅Reboot & Restart Viewer – Supported.
❌Shutdown & Wake-on-LAN – Not supported.
✅Retrieve Screenshots & System Logs
✅Install Fonts & Proof of Play Tracking

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5. General Limitations

Local file storage for content is not supported.
Proof of Play Limit: Maximum of 50,000 records stored offline.