Tizen 6.5 SSSP10
This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on Samsung Tizen 6.5 (SSSP10) devices.
Before You Start
Supported Samsung Tizen 6.5 Devices
The following Samsung SSSP10 (Tizen 6.5) device is supported:
- SSSP10 (Tizen 6.5)
Ensure your PADS4 Server is installed and configured before proceeding.
Minimum Requirements
PADS4 Server Version: 2022.1 or later
Firmware Version: 1040.7 or later
Ensure your device firmware meets the minimum requirements before proceeding with installation.
First-Time Setup
When you turn on the Samsung SSSP10 for the first time, a configuration wizard will start.
If the configuration wizard does not start, perform a factory reset before continuing.
Performing a Factory Reset
Step One
Turn the screen off.
Step Two
On the remote control, press:
Mute + 1 + 8 + 2 + ON
Step Three
Navigate to Option → Select Factory Reset.
The device will restart and display the welcome screen.
Uninstalling an App (If Required)
If you cannot access the device menu, uninstall the existing app first.
Step One
Open Home Menu.
Step Two
Navigate to URL Launcher Settings.
Step Three
Select Uninstall.
Step Four
Confirm the uninstallation.
Installing PADS4 Viewer
Step 1: Run the Setup Wizard
Step One
Select Language and press Next.
Step Two
Choose Landscape as the display orientation.
Step Three
Disable Auto Power Off.
Step Four
Connect to your network under Network Settings.
Step Five
Set the Current Date & Time.
Step Six
Under Play via, select URL Launcher.
Specify your PADS4 Server URL:
Replace <server> with the IP address or domain name of your PADS4 Server.
Ensure “PADS4” is in CAPITAL letters, or the connection will fail due to case sensitivity.
For PADS4 version 2020.1 or earlier, use the old link:
Step Seven
(Optional) Assign a Device Name.
Step Eight
Complete the Setup Wizard.
Step Nine
In Home Menu, select URL Launcher to start the Viewer.
To manually start the wizard:
- Change input to HDMI, then press Menu on the remote control and navigate to System → Setup.
Once configured, the PADS4 HTML5 Viewer will download and start automatically.
Checking Device Firmware
Ensure your Samsung SSSP10 firmware is up to date before running PADS4.
Step One
Power on the screen and press Home on the remote control.
Step Two
Open More Options.
Step Three
Navigate to Support → Contact Samsung.
Step Four
Verify that the Software Version is 1040.7 or later.
Updating Firmware
Step One
Insert a USB Stick with the latest firmware.
Step Two
Press Menu on the remote control.
Step Three
Navigate to Support → Software Update.
Step Four
Select Update Now and follow the on-screen instructions.
Adjusting PADS4 Viewer Settings
To access viewer settings: Hold the left mouse button or touch the screen for 3 seconds.
Enabling 4K Video Mode
Enable Ultra HD/4K via PADS4 CTRL Center:
Step One
Open PADS4 CTRL Center and log in.
Step Two
Go to Viewers → Select your Samsung Tizen Viewer.
Step Three
Click the 3-dot menu → Select View Details.
Step Four
Click the Settings Cogwheel to open Screen Settings.
Step Five
Open the Style Tab and enable Ultra HD/4K Mode.
Available on Tizen 3.0+ with PADS4 2022.3+
You can play only ONE 4K video per page.
Supported Features & Limitations
General Features
| Feature | Description |
|---|---|
| ✅ | Automatic Software Updates – The HTML5 Viewer updates automatically. |
| ✅ | Offline Mode – Plays scheduled content for 7 days while offline. |
Device Features
| Feature | Description |
|---|---|
| ✅ | Portrait Mode – Set rotation to 270° in Viewer Settings. Do NOT use SSP rotate. |
| ✅ | Cluster Viewer – Can be used in a cluster setup. |
| ✅ | Block Remote Control – Prevent unauthorized screen control. |
| ✅ | Wake on LAN – Supported. |
| ❌ | Turn Off Display – Not supported. |
Video & Content Support
| Feature | Description |
|---|---|
| ✅ | 4K Video Mode – Enabled via PADS4 CTRL Center. |
| ✅ | Seamless Video Playback – Supported in Landscape Mode. |
| ✅ | Streaming – Supports HTTP, HLS, RTP, UDP. |
| ❌ | Playback Speed Adjustment – Not supported. |
| ❌ | PowerBI Support – Not available due to Chromium 85 Web Engine. |
Device Management
| Feature | Description |
|---|---|
| ✅ | Remote Management via PADS4 CTRL Center |
| ✅ | Connection State Monitoring & Alerts |
| ✅ | Reboot Support – Supported. |
| ❌ | Shutdown Support – Not supported. |
Troubleshooting
| Issue | Solution |
|---|---|
| Viewer does not start | Check firmware version. |
| Network connection issues | Verify PADS4 Server URL is correct. |