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This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on LG webOS Signage 24 (8.0) devices.

1. First-Time Use

Before installation, ensure that the PADS4 Server version 2026.1 is set up and configured properly.
This guide is specific to webOS Signage 24 (8.0). If the Configuration Wizard does not start automatically, reset the device as described in 1.2 Resetting the Device.

1.1 Configuring the Device

No changes need to be made before installing the PADS4 Viewer. Proceed directly to Installation.

1.2 Resetting the Device

If the device was used previously, perform a factory reset to clear storage and prevent software conflicts.
1

Step One

Press the Settings button (cog icon on the remote control).
2

Step Two

Select Admin.
3

Step Three

Select Turn On.
4

Step Four

Enter the default PIN code: 000000.
5

Step Five

Confirm to start the factory reset.
After resetting, the Welcome Screen will appear. Follow the steps in 1.1 Configuring the Device.

2. Installing PADS4 Viewer

Follow these steps to install the PADS4 Viewer on LG webOS Signage 24 (8.0).

Installation Steps

1

Step One

Press the Power On button.
2

Step Two

Press the Settings button (cog icon on the remote control).
3

Step Three

Select EZ Settings.
4

Step Four

Select SI Server Settings from the right menu and press OK.
5

Step Five

Set Fully Qualified Domain Name to ON.
6

Step Six

Set the URL for the PADS4 Server:
  • HTTP: http://<server>/pads4/apps/lg.zip
  • HTTPS: https://<server>/pads4/apps/lg.zip (secured connection using HTTPS)
  • Replace <server> with the IP address or domain name of the PADS4 Server.
7

Step Seven

Set Application Launch Mode to Local.
8

Step Eight

Set Installation Type to ZIP.
9

Step Nine

Select Local Application Upgrade → Remote.
10

Step Ten

Select Confirm to start the upgrade.
11

Step Eleven

After the download, power off/on the device.
After completing these steps, the PADS4 HTML5 Viewer will download and start automatically.
  • A connection indicator icon will appear at the bottom left of the screen:
    • Green = Connection successful
    • Red = Connection issue
To troubleshoot, check the Viewer Settings and log files for errors.

2.1 Checking Device Firmware

Ensure the correct firmware version is installed for full PADS4 Viewer functionality.
1

Step One

Press the Home button on the remote control.
2

Step Two

Open the SI App (ZIP) Dashboard and check the firmware version.
3

Step Three

Ensure the firmware version is 03.32.01 (required for PADS4).

2.2 Updating Firmware

1

Step One

Copy the firmware .epk file into the LG_MONITOR folder of a USB stick.
2

Step Two

Insert the USB stick into the LG WebOS8 device.
3

Step Three

The device will detect the USB stick and start the firmware update automatically.

2.3 Adjusting PADS4 Viewer Settings

  • Press and hold the left mouse button or touch the screen for 3 seconds to access Viewer Settings.

3. Supported Features & Limitations

4. Troubleshooting