This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on BrightSign Series 5 players.

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Before You Start

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Supported BrightSign Series-5 Players

The following Series-5 BrightSign players are supported:
  • BrightSign LS5
  • BrightSign HD5
  • BrightSign XD5
  • BrightSign XT5*
  • BrightSign HS5 (Built-in)
Note: The following features are not supported:
  • HDMI-in on XT1145 & XT2145
  • Dual HDMI-out on XT2145

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Minimum Requirements

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PADS4 Server Version

Before installation, ensure that your PADS4 Server is running PADS4 version 2023.2 or higher.
It is recommended to complete the installation of the PADS4 Server first before configuring your BrightSign player.

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BrightSign OS Version

Your BrightSign player must be running BrightSign OS 9.0.120 or later. If your BrightSign device does not meet this requirement, update the OS using one of the following methods:
  1. BNS.cloud – A cloud-based BrightSign network management platform for remote firmware updates.
  2. BrightAuthor:connected – Allows firmware updates directly from your PC.

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Storage Requirements

  • The only supported storage device for PADS4 on BrightSign players is a microSD card.
  • Ensure you have a compatible microSD card inserted before proceeding with the installation.

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Generating the PADS4 Viewer for BrightSign Players

The PADS4 Viewer application for BrightSign players can be generated directly from the PADS4 Server.

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Steps to Generate the PADS4 Viewer

1

Step One

Open a web browser on your computer.
2

Step Two

Navigate to the PADS4 BrightSign Player Wizard using the following format:
https://[yourPADS4Server]/[domain]/Apps/Brightsign
  • Replace [yourPADS4Server] with the DNS name or IP address of your PADS4 Server.
  • Replace [domain] with your PADS4 domain name.
3

Step Three

Example URL:
https://example.pads365.com/PADS4/Apps/Brightsign
4

Step Four

Press Enter to launch the PADS4 BrightSign Player Wizard.

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Using the PADS4 BrightSign Player Wizard

The PADS4 BrightSign Player Wizard consists of three steps:

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Step 1: Configure PADS4 Server

  • The PADS4 Server URL will be automatically populated based on the address entered in your browser.
  • Verify that the URL is correct and click Next to proceed.

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Step 2: Download BrightSign Player Files

  • Click the Download button to download a ZIP file containing the BrightSign Player application.
  • Once the download is complete, click Next to continue.

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Step 3: Extract and Deploy Files

1

Step One

Extract the downloaded ZIP file.
2

Step Two

Insert a microSD card into your computer’s card reader.
Ensure the microSD card is empty before proceeding.
3

Step Three

Copy the extracted content from the ZIP file onto the microSD card.

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Completing the Installation on Your BrightSign Player

Once the microSD card is prepared, proceed with installation on your BrightSign player.
1

Step One

Remove the microSD card from your computer.
2

Step Two

Insert the microSD card into the designated microSD slot on your BrightSign player.
3

Step Three

If the BrightSign player is already powered on, it should automatically detect and start the PADS4 Viewer application after inserting the microSD card.
4

Step Four - *If PADS4 Viewer does not launch automatically*

Press the Reset button on the BrightSign player to restart the device.
5

Step Five

Upon reboot, the PADS4 Viewer should launch automatically.
Congratulations! You have successfully installed the PADS4 Viewer on your BrightSign player.

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Finalizing Your PADS4 BrightSign Player Setup

  • Upon first launch, the PADS4 Viewer on your BrightSign player will display a default name, such as: 
    BrightSign0002
  • To assign a custom name, use the PADS4 CTRL Center to update the Viewer Name.

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Supported Features and Limitations

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General Features

FeatureDescription
✅Automatic PADS4 Software Updates – The PADS4 Viewer will update automatically.
✅Offline Mode – The device will continue playing scheduled presentations for 7 days if offline.

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Storage & Hardware Capabilities

FeatureDescription
✅Supports microSD storage – Required for installation and operation.
✅Supports BrightSign OS 9.0.120+ – Required for compatibility.
❌USB storage support – Not supported.

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Data & Content Support

FeatureDescription
✅Real-time Data Providers – Supports integration with external data sources.
✅Video, Images, Text, Tables, and Interactive Elements – Supported within presentations.
❌Flash Content, Seamless Video Playback – Not supported.

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Device Management

FeatureDescription
✅Remote Management via PADS4 CTRL Center
✅Connection State Monitoring & Alerts
❌Reboot, Shutdown, Wake-on-LAN – Not supported.
✅Restart Viewer, Retrieve Logs, Edit Viewer Settings

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Important Notes

Content File Integrity – The PADS4 Content Library verifies file integrity using MD5 checksum during synchronization.
Proof of Play Limitations – A maximum of 50,000 records can be stored locally. Older records will be removed once the limit is reached.