The Genesys provider in PADS4 allows you to connect to a Genesys WSDL web service to retrieve data for real-time digital signage integration.

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Steps to Add/Modify a Genesys Connection in PADS4

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1. Start the Data Provider Wizard

  • Open the Data Provider Wizard using the steps in Adding a Data Provider or Editing a Data Provider.
  • Select Genesys as the provider type.

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2. Configure the Genesys Connection

  • Enter the Genesys Server URL (e.g., https://yourgenesysserver.com/wsdl).
  • Authentication (if required):
    • Enter the username and password if the Genesys web service requires login credentials.
  • Proxy Settings (if needed):
    • Configure a proxy server if your network setup requires it.

Click Next to proceed.

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3. Configure Genesys Service Settings

  • Review service settings based on your Genesys documentation.
  • Select the relevant data endpoints to retrieve information.

Click Next to continue.

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4. Complete the Wizard

  • Click Finish to finalize the Genesys connection.
  • The PADS4 Viewer will now retrieve real-time data from the Genesys web service.

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Important Considerations

  • Ensure Correct Authentication:
    • If credentials are required, make sure you have the correct access rights for the Genesys API.
  • PADS4 Data Server Access:
    • If using a PADS4 Data Server, the Genesys service must be accessible from the server’s location.
    • If not using a Data Server, ensure that each PADS4 Designer and Viewer has internet access to the Genesys web service.
  • Follow Genesys API Documentation:
    • Some data fields may require custom query parameters or specific API calls.
    • Refer to Genesys documentation for detailed integration instructions.

By following these steps, you can successfully integrate Genesys data into your PADS4 digital signage presentations.