Specific Rights Needed
Reordering templates and messages is a permission-controlled feature.- Only users with the appropriate administrative rights or content management permissions can reorder items.
- If you do not see the reorder option, please contact your system administrator to request access or adjust your user profile.
Change the Order of Templates and Messages
To change the order:- Navigate to the Templates or Messages section.
- Locate the list view of existing templates or messages within a category.
- Use the drag-and-drop functionality to move items up or down in the list.
- Simply click and hold an item, drag it to the desired position, and release.
- The new order will be automatically saved or require confirmation depending on system configuration.
- Organize content logically (e.g., by frequency of use, importance, or departments).
- Control the default selection order for users creating new messages.
- Prioritize specific messages in playlists or multi-message scenarios.