Incidents in PADS4 are automatically generated when specific rules are triggered within defined areas. These rules help monitor and manage security, occupancy, and environmental conditions. For an overview of how sensors interact with incidents, check the How to Use Sensors page.

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How Incidents Are Created

  • Incidents are tied to Areas where rules are applied.
  • Rules define thresholds (e.g., maximum occupancy, temperature limits, facemask detection).
  • When a threshold is exceeded, PADS4 creates an incident automatically.

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Incident Management

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Viewing Incidents

  1. Navigate to the Incidents Page in PADS4.
  2. The page displays all active incidents that have not yet been resolved.
  3. Click on an incident to view detailed information.
  4. If an incident includes an image, it will be displayed in the details.

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Resolving an Incident

  1. Select an incident from the list.
  2. Click the Resolve button.
  3. The system marks the incident as resolved and removes it from the active list.

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Incident Data Storage

  • All incidents are stored in a database.
  • Incident data can be retrieved using:
    • PADS4 Sensor Data Providers.
    • Third-party data tools.
  • During setup, you can choose the database type for incident storage.

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Conclusion

Incidents in PADS4 provide automated monitoring and response, ensuring proactive management of security and environmental conditions. Rules-based automation helps organizations react quickly to changes without manual intervention.