In the monitoring & alerts window you can view your defined alerts of your PADS4 Server or PADS4 Viewer, which determines the items of your system that will be monitored. In addition With the monitoring & alerts functions you can view the defined items to monitor and generated alerts of your PADS4 Server or PADS4 Viewer. On your server alert definitions can be added, edited or removed. You can decide yourself how you like to be notified in case of an alert: via a Windows system tray notification, by an alarm sound, through an E-mail or one of the other possible ways.  

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To view the alerts of your PADS4 Server

  1. Click on the Server tab in the navigation pane. EN Agent Navigationpane Servertab Pn
  2. Click Monitoring & alerts in the list of available server information categories.
After this the system will automatically retrieve the requested information from the connected PADS4 Server and display the results in the monitoring & alerts window. If your PADS4 installation includes sub servers then the monitoring & alerts window will always show the global results of your entire PADS4 installation, no matter what server you have selected.  

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To view the alerts of a PADS4 Viewer

  1. Click on the Viewer tab in the navigation pane. EN Agent Navigationpane Viewertab Pn
  2. Select a Viewer from the list of available destinations.
  3. Click Monitoring & alerts in the list of available viewer information categories.
After this the system will automatically connect to the connected PADS4 Server to retrieve the requested information from the selected Viewer and display the results in the monitoring & alerts window.
The PADS4 application will only be able to start retrieving the requested viewer information when you have selected both a Viewer and a Category in the navigation pane.
 

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Monitoring & alerts window

The monitoring & alerts window shows all alerts definitions for your PADS4 Server or PADS4 Viewer. This enables you to check which items are monitored and inspect the alerts that have been generated. EN Agent Alerts Pn In the monitoring & alerts window of your PADS4 server all alerts of both your server and all its viewers are displayed. In the monitoring & alerts window of a PADS4 Viewer only the alerts that are applicable to this viewer are shown. Name
The descriptive name which has been entered when creating the alert. Description
System-defined description of the defined alert. Enabled
Shows if the item is currently monitored (enabled) or if the monitoring process has been temporarily switched off (disabled). Notify Users
Shows the users that will be notified when an alert is raised. Alerts
Shows if there are any unresolved alerts related to the monitored item. Destinations
Shows all destinations that are monitored by the defined alert.  

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Alerts

If you select an alert definition in the top pane of the monitoring & alerts window that has generated at least one alert, then the Alerts show details about the generated alert. Time Stamp
The date and time of the moment that the alert was generated. Destination
The destination where the alert was generated. This can be the server of your system or a viewer. Status
Indicates if the alert is pending (which means waiting for a solution) or resolved. If a problem is automatically resolved by the system itself, then all generated alerts for this problem will get the status ‘resolved’. It’s also possible to manually change the status of a generated alert. Message
Shows information about the generated alert.
If the message is ‘See details’ then you can click the Details button to check the details of the generated alert. The ways the details are shown depends on the kind of alert.
Click here to find out how the Email message send is structured.
By default, generated alerts are automatically removed after 4 weeks. This option can be adjusted by changing the server settings of your PADS4 installation via the PADS4 System Management application.