> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pads4.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Incidents

Incidents are **automatically created** when a **defined rule** in an **Area** is triggered. These rules monitor **sensor data** and generate alerts when specific conditions are met.

For more details on **setting up sensors and defining rules**, refer to the **How to Use Sensors** page.

### **How Incidents Are Created**

* **Incidents are triggered by rules set in Areas** where sensors are monitoring real-time data.
* A rule is usually based on **a threshold or limit being exceeded** (e.g., **maximum people count, high temperature, or no facemask detected**).
* When a rule condition is met, **PADS4 automatically logs an incident**.

## **Viewing and Managing Incidents**

The **Incidents page** provides a **log of all active incidents** that have not yet been resolved.

### **Incident Details**

* Clicking on an incident entry will display **detailed information** about the event.
* If an image is associated with the incident, it will be displayed in the details.

### **Resolving an Incident**

* To resolve an incident, click the **Resolve** button.
* This action **notifies the system** that the issue has been addressed.
* Once resolved, the incident is **removed from the active list**.

## **Incident Data Storage and Retrieval**

* **All incidents are stored in a database** for **analysis, reporting, or integration** with other systems.
* Incident data can be **retrieved and used** through:
  * **PADS4 Sensor Data Provider**
  * **Third-party tools** that connect to the database

### **Choosing a Database**

* During **initial setup**, you can select the **type of database** where incident data will be stored.
* This ensures that **historical incidents** can be **analyzed or exported** when needed.

## **Key Takeaways**

✔ **Incidents are automatically generated** when predefined rules are triggered.\
✔ **The Incidents page logs all unresolved incidents** with details and images.\
✔ **Incidents can be resolved** with a single click.\
✔ **Incident data is stored in a database** and can be accessed via PADS4 or external tools.