> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pads4.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IPPC Series Windows

# **Installing PADS4 Viewer on ProDVX IPPC-Series (Windows)**

This guide provides step-by-step instructions for **installing and configuring PADS4 Viewer** on **ProDVX IPPC-Series computers** running **Windows 10 or Windows 11**.

***

## **Before You Start**

### **Supported ProDVX IPPC-Series Devices**

The following **ProDVX IPPC-Series** computers are supported:

* **IPPC-10SLB (R24-6701)**
* **IPPC-15-6000 (R22-6000)**
* **IPPC-22-6000 (R22-6000)**
* **IPPC-22-6200 (R22-6000)**
* **IPPC-24-6000 (R24-6000)**
* **IPPC-32-6000 (R24-6000)**
* **IPPC-10SLB (Intel Atom x5-Z8350)**

<Note>
  PADS4 Viewer is compatible with **Windows 10 and Windows 11**.
</Note>

***

## **Minimum Requirements**

### **PADS4 Server Version**

Ensure that your **PADS4 Server** is running **PADS4 version 2024.1** or later.

<Note>
  It is recommended to **complete the installation of the PADS4 Server first** before configuring your ProDVX IPPC-Series device.
</Note>

### **Windows Version**

Your **ProDVX IPPC-Series** computer must be running:\
**Windows 10 (64-bit)** or **Windows 11 (64-bit)**

***

## **Installing PADS4 Viewer**

Follow these steps to install **PADS4 Viewer** on your **ProDVX IPPC-Series** device.

### **Step 1: Download the PADS4 Installer**

**You can download the PADS4 installation package from:**

**PADS4 Server Directory:**

```
C:\Program Files\PADS4\Clients\Apps
```

**Official Download Link:**\
[Installing PADS4 on Windows](/certified-devices/windows/Windows-Viewer) *(Refer to the official installation article for Windows.)*

***

### **Step 2: Install PADS4 Viewer**

#### **Installation Steps**

<Steps>
  <Step title="Step One">
    Download the **PADS4 Windows Installer** from the **PADS4 Server** or the official link provided.
  </Step>

  <Step title="Step Two">
    Open the **installer (.exe) file**.
  </Step>

  <Step title="Step Three">
    Follow the **on-screen instructions** in the **PADS4 Setup Wizard**.
  </Step>

  <Step title="Step Four">
    Choose the **installation directory** (default is `C:\Program Files\PADS4`).
  </Step>

  <Step title="Step Five">
    Click **Install** and wait for the process to complete.
  </Step>

  <Step title="Step Six">
    Once installation is complete, click **Finish**.
  </Step>
</Steps>

<Note>
  If prompted, **restart your device** after installation.
</Note>

***

## **Configuring PADS4 Viewer**

### **Step 1: Set PADS4 Viewer to Start Automatically**

To ensure **PADS4 Viewer** starts automatically on boot:

<Steps>
  <Step title="Step One">
    Open **Windows Settings** → **Apps**.
  </Step>

  <Step title="Step Two">
    Navigate to **Startup Apps**.
  </Step>

  <Step title="Step Three">
    Find **PADS4 Viewer** and toggle it **ON**.
  </Step>
</Steps>

***

### **Step 2: Connect to the PADS4 Server**

**Format:**

```
<protocol>://<host>:<port>/<domain>/
```

**Example:**

```
https://example.pads365.com/pads4
```

#### **Steps to Connect to PADS4 Server**

<Steps>
  <Step title="Step One">
    Launch **PADS4 Viewer** on your **ProDVX device**.
  </Step>

  <Step title="Step Two">
    Enter the **PADS4 Server Address**.
  </Step>

  <Step title="Step Three">
    (Optional) Enter a **custom Viewer Name**.
  </Step>

  <Step title="Step Four">
    Press **Start** to connect.
  </Step>

  <Step title="Step Five">
    If required, allow **PADS4 Viewer** to access the network and system settings.
  </Step>
</Steps>

***

## **Finalizing PADS4 Viewer Setup**

Once connected, configure **PADS4 Viewer settings** using the **PADS4 CTRL Center**:

* ✅ **Enable automatic updates**
* ✅ **Configure network settings**
* ✅ **Adjust screen resolution and orientation**
* ✅ **Block remote control access (if required)**

***

## **Supported Features & Limitations**

### **General Features**

| Feature | Description                                                                                                |
| :-----: | ---------------------------------------------------------------------------------------------------------- |
|    ✅    | **Automatic PADS4 Software Updates** – The **PADS4 Viewer** will update automatically.                     |
|    ✅    | **Offline Mode** – The device will continue playing **scheduled presentations** for **7 days** if offline. |

### **Windows Compatibility**

| Feature | Description                           |
| :-----: | ------------------------------------- |
|    ✅    | **Supports Windows 10 & 11 (64-bit)** |
|    ❌    | **Windows 7, 8.1 not supported**      |

### **Data & Content Support**

| Feature | Description                                                                     |
| :-----: | ------------------------------------------------------------------------------- |
|    ✅    | **Real-time Data Providers** – Supports integration with external data sources. |
|    ✅    | **Video, Images, Text, Tables, and Interactive Elements** – Supported.          |
|    ❌    | **Flash Content, Seamless Video Playback** – Not supported.                     |

### **Device Management**

| Feature | Description                                             |
| :-----: | ------------------------------------------------------- |
|    ✅    | **Remote Management via PADS4 CTRL Center**             |
|    ✅    | **Connection State Monitoring & Alerts**                |
|    ✅    | **Restart Viewer, Retrieve Logs, Edit Viewer Settings** |
|    ❌    | **Wake-on-LAN, Remote Shutdown** – Not supported.       |

***

## **Troubleshooting**

If you experience issues with **PADS4 Viewer installation or connection**, ensure:

✔ **PADS4 Server is running and reachable**\
✔ **Network connection is active**\
✔ **Windows firewall is not blocking PADS4**\
✔ **Correct PADS4 Server URL is entered**

For more detailed troubleshooting, refer to the **PADS4 Windows Installation Guide**.